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Technical Support Engineer

Cypress, CA 90630

Employment Type: Permanent Hire Industry: Other Area(s) Job Number: 8146

Technical Support Engineer

 

Our client provides industrial and process automation services to companies worldwide. They are Midwest based, but have a high profile customer located just west of Anaheim, and they need a full-time Technical Support Engineer to provide I.T. services to the facility.

What you’ll be doing:

 

  • The Technical Support Engineer will help resolve all technical related issues concerning hardware and software
  • This role is responsible for providing customer support globally supporting solutions related to server and network components
  • The Technical Support Engineer will be responsible for all documentation systems changes and incident resolution
  • This role is responsible for administration of the Windows Operating Systems, as well as Microsoft SQL Server 2008 R2 knowledge

 

What you need to be successful in the role:

  • The Technical Support Engineer will have the ability to interface internally and externally to resolve systems, software and database issues
  • Experience in Manufacturing or Automation environments is preferred
  • Knowledge if ITIL framework is a big plus
  • Degree in Computer Science is preferred

 

What’s in it for you:

  • The opportunity to work with an industry leader, in a team-oriented environment, that fosters a strong promote from within philosophy
  • Our client is offering an excellent compensation and benefits package

 

Mary-Jane Evans

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