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Systems Engineer

Mishawaka, IN 46545

Employment Type: Permanent Hire Industry: Industry Job Number: 8033 Pay Rate: 70,000

Our client, located in the South Bend, IN  area is looking for a Systems Engineer that will be responsible for the planning, implementation and support of Information Technology solutions for a large client base in the Northern Indiana / Southwest Michigan region.

What you will be doing?

  • A Systems Engineer will manage several customers’ IT infrastructure as well as our clients management systems (i.e. monitoring and configuration management tools). 
  •  Managed technologies supported by this role will include storage (SAN), data networking, server, virtual server and other supporting technologies.
  •  Provide services to customers including proactive activities to maintain and improve the customer’s infrastructure.
  • Provide escalated support (via Service Desk) for customer reported support issues (Tier 2 and some Tier 3).
  • Participate with the Project Team for collaborative activities on projects relative to the Systems Engineer as the primary customer assigned engineer.

 What you will need?

  • Bachelor’s Degree, or at least 4+ years of relevant work experience
  • Understanding of datacenter and IT infrastructure concepts
  • Experience working with firewalls and configuring access rules, VPN connections, etc.
  • Strong documentation skills and the ability to identify repeatable processes that should be documented for future use by other team members.
  • Ability to work through after hours change windows as necessary for customer patches and upgrades.
  • Ability to work flexible schedule.
  • MCSA in Windows Server 2012 preferred
  • Experience with one or more monitoring systems
  • Experience managing routers and switches preferred
  • Experience working with backup systems
  • At least one vendor specialty (HP/Cisco Networking, Meraki, MSCA in Office 365, SonicWALL, Datto, VMware VCP, etc.)
  • Exceptional customer service skills and professional written/verbal communication

 

Send resume’s to Desmond Nugent at dnugent@careertransllc.com

 

Desmond Nugent

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