Job Boards Template Toggle navigation New Search Sign Up Login Career Transitions http://www.careertransitionsllc.com http://www.careertransitionsllc.com USD 70000 YEAR Sr Service Desk Administrator 3300 Jim Thorpe Highway Syracuse, IN 46567 2019-08-07 2019-09-19 Employment Type: Permanent Hire Industry: Engineering & Technology Job Number: 8531 Pay Rate: 70,000 Years of Experience Required: 3 Job Description Sr Service Desk Administrator Are you a passionate IT professional looking for a dynamic organization where you can take your career to the next level? Due to accelerated growth our client, located in the Roxboro, NC area is looking to add a talented Sr Service Desk Administrator to their team. What you will be doing: · Effectively work with Service Desk team and Technology Administrators to bring about optimal resolutions to shared workloads. · Works within Service Desk team to ensure that SLAs pertaining to compute technology such as laptops, peripherals, phones, audio/visual technology, laptops, peripherals, phones, audio/visual technology, etc are met. · Resolves escalated service desk issues as assigned, facilitating knowledge share with exemplary documentation on implemented resolutions. Share the responsibility of managing the full technology lifecycle, from procurable to disposal. · Report to the Service Desk Supervisor for day to day workload, yet assist the Service Desk Supervisor in creating, maintaining, and championing processes pertaining to service desk workloads. · Assist Technology Administrators in continually evaluating security landscape of infrastructure and endpoint technologies. · Consistently perform GAP analysis on assigned IT or Business Software systems. Communicate with Department Leadership and/or Technology Administrators the results of GAP analysis when attention is required. What you will need: · 5+ years of experience working within enterprise Service Desk environments is necessary, preferably with a history of progressive technical growth. · Deep knowledge of both Windows and macOS operating systems must be evident. · Thorough understanding of Microsoft administration technologies such as Group Policy, PowerShell, and Active Directory are necessary, as is a proven history of consistently using and understanding DNS, DHCP, NTFS, DFS, RDS, SMB, VLANs, and TCP/IP. · 3+ years of experience working with Microsoft Server and Virtualization Technologies such as vSphere or Hyper-V. · Experience troubleshooting the technical aspects of business software systems, including but not limited to; ERPs, EDI Solutions, Asset Management systems, Customer Support Software, Shipment Management Systems, and Scanning/Archiving systems. · Experience using Incident Management software for managing support requests (Zendesk, ServiceNow, BMC, etc.). Send resume’s to Desmond Nugent at firstname.lastname@example.org To view additional openings visit jobs.careertransitionsllc.com #awesomejobcth #home #love #trend #trending #employment #resume #job #jobseeker Meet Your Recruiter Desmond Nugent 800-800-3617 email@example.com Connect on LinkedIn Apply Now: Apply Online Continue with LinikedIn Continue with Facebook Continue with Twitter Apply Later Send an email reminder to: Email Address Share This Job: Login to save this search and get notified of similar positions. Apply Now Apply Online Apply with LinkedIn Apply with Facebook Apply with Twitter Apply Later Send an email reminder to: Email Address Share This Job: Related Jobs: There are currently no related jobs. Please sign up for Job Alerts. Loading... Login to save this search and get notified of similar positions.