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Service Support Technician

Syracuse, NY 13209

Employment Type: Permanent Hire Industry: Industry Job Number: 7869 Pay Rate: 50,000

Are you a RIGGING SERVICE SUPPORT TECHNICIAN with a Rigging background seeking exciting opportunities in Syracuse, NY? Our customer is looking to add to their growing team!

Top reasons to work with us?
  • Opportunity to work with one of the area' s highest growth companies.
  • The company fosters a very strong promote from with-in culture, offering opportunity for long term growth and promotion.
  • Excellent compensation and benefits package.

Your responsibilities as a SERVICE SUPPORT TECHNICIAN:
  • Request time & materials estimates from Field Technicians.
  • Produce quotes in Epicor.
  • Customer & field call troubleshooting.
  • Releasing orders for fabrication.
  • Attend weekly production meetings to ensure OTCC
  • Coordination with Engineering & Controls.
  • Review, edit, and submit final reports.
  • Review of inspection reports & drawings.
  • Produce bill of materials for maintenance orders.
  • Conduct freight calls for equipment orders.
  • Travel to site when necessary to perform field checks.
  • Salesforce opportunity set up.
  • Produce Service related drawings.
  • Identifying non-conformities and initiating Corrective Action Reports and Supplier Corrective Action Reports, as needed.
  • Conducting ISO 9001 activities as needed.
  • Performing work activities that are in line with achieving the company’ s Quality Objectives.

What you need to be a successful SERVICE SUPPORT TECHNICIAN:
  • 4 year Technical/Theatre degree
  • Strong familiarity with theatre rigging.
  • Some Electrical/Controls knowledge.
  • Ability to read blueprints.
  • AutoCad a plus.
  • Epicor / Salesforce a plus.
  • ETCP Certification preferred

Send your resume to Penny at if interested!


Penny Camparone

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