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Operations Manager

South Bend, IN 46628

Employment Type: Permanent Hire Industry: Industry Job Number: 7768 Pay Rate: 65,000

Our client is a Leader in their respective industry and has engaged our firm to find a dynamic Operations Manager to oversee a small team based out of their South Bend office. Would you like to find a career with a growing organization?  If so, keep reading!

What Will You Be Doing?
  • Works hand-in-hand with the Sr. Vice President of Operations to ensure smooth -coordination of scheduling and maximization of schedule adherence; provides input on local conditions, identifies needs and receives direction on real-time staffing increases or decreases.
  • Contributes operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality and customer-service standards; resolve problems; complete audits; identify trends
  • Develops operations systems by determining product handling and storage requirements; develop, implement, enforce and evaluate policies and procedures; develop processes for receiving product, equipment utilization, inventory management and shipping
  • Reviews ongoing performance results to targets. Takes corrective measures with authorization, escalate as needed.
  • Participates in daily, weekly, monthly and annual planning process as appropriate.
  • Communicates customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints
  • Communicates all operating policies and/or issues at department meetings
  • Communicates job expectations; planning, monitoring, appraising and reviewing job contributions
  • Maintain safe and healthy work environment by establishing, following and enforcing standards and procedures; complying with legal regulations
  • Determines standards of performance as a basis to review progress of personnel assigned.
  • Ensures proper training of personnel assigned.

Operations Manager Skills & Proficiency Requirements:
  • 3+ years’ experience in a Logistics Management role
  • Strong computer skills, including previous experience with an ERP System
  • Strong Leadership and People Management Skills
  • Critical Thinking and Problem Solving Skills
  • Strong Communication, Influencing and Delegation Skills

Gwen Kilgore

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