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Field Service Technician

Saginaw, Michigan 48601 | Permanent Hire

Job ID: 7416 Industry: Industry Pay Rate: 40000

Field Service Technician

If you offer mechanical and electrical skills, have worked in the field traveling to customer sites to install, repair and train, and offer quality customer service and care, you might be interested in this Field Service Technician position in Saginaw, Michigan. Travel in this job role is 75%, mostly Monday-Thursday, but occasionally over weekends and holidays if deemed necessary for customers. Journeyman licensed is a plus, otherwise, you will be trained over a period of months. Location is Saginaw, Michigan.

Top Reasons to Work with Us
  • Company is a leader in its niche offering the latest in technical advancements in their products
  • Small company that offers the necessary training to ensure you’ re successful in your job

What is in it for you?
  • Opportunity to gain training and skills, work with customers, and collaborate with engineering, sales, purchasing and other business departments
  • Full benefits that include Medical plan options, Dental, Vision, insurances, 401K and more

What will you be doing?
  • Troubleshooting electrical and mechanical components and equipment
  • Through the thorough understanding of products, resolve customer issues and help sell products and components
  • Work with engineering, sales, product teams, purchasing, to deliver quality products and services to customers
  • Act as the Voice of the Customer, relaying pertinent product information back to internal teams
  • Managing high pressure situations to quickly resolve mechanical or electrical problems
  • Reading electrical and mechanical blueprints
  • Working indoors and outdoors with exposure to various weather conditions and temperatures, working at wastewater treatment and hydro-electrical plants
  • Depend on your physical strength to lift as much as 50 lbs, climb stairs, bend, kneel, twist and, at times, walk considerable distances

What do you need for this position?
  • 3+ years of experience as a field service technician with both mechanical and electrical troubleshooting, repairing and installing skills
  • High school diploma; Journeymen’ s certification is a plus
  • Must offer experience with interface of input and output devices as related to  PLC-based and Relay-based control packages
  • Must offer experience with machine building, assembly, manufacturing, and using tools; i.e., drill presses, cut-off saws, hand tools, welders, etc.
  • Strong customer service experience – you are the company’ s image
  • Ability to read electrical and mechanical blueprints
  • AutoCAD experience, is a plus
  • Demonstrate excellent verbal and written communications skills, along with interpersonal skills to work with customers
  • Must hold a valid driver’ s license with an excellent driving record that is insurable
  • Ability to drive forklift
  • Ability to train and mentor others
  • Must offer proficiency: basic MS Office application skills to generate reports

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