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Customer Service

Niles, MI 49120

Employment Type: Contract To Permanent Industry: Customer Service & Administrative Job Number: 8515 Pay Rate: 17.00 Years of Experience Required: 3

Customer Service Representative

Are you a Customer Service Representative with experience working in E- Commerce? Are you open to a Contract-to-hire role located in Niles, MI?

What will you be doing?

  • Guide customers through ordering process.
  • Enter order information into computer system.
  • Assist customers with navigating the website and placing online orders.
  • Help resolve product returns, shipping inquiries and order status questions via phones and email.
  • Update customer contact information in computer system.

What will you need?

  • 2+ years of customer service experience.
  • 2+ years of experience within an E-Commerce setting is preferred.
  • Proficient using Microsoft Word, Excel, and PowerPoint.

What’s in it for you?

  • Employer paid, ACA compliant insurance plan which offers minimal essential coverage
  • Competitive weekly pay with direct deposit
  • Optional indemnity plans including health, dental, and vision


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