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Call Center Representative

Milwaukee, WI 53226

Employment Type: Permanent Hire Industry: General Job Number: 8744 Years of Experience Required: 3

Job Description

Are you Call Center Representative looking for an exciting role within the prescription drug industry?  Do you have the flexibility to work a rotating schedule which includes evenings and weekends?


Located just west of downtown Milwaukee (near the zoo), this growing and dynamic organization is looking to add several Call Center Representative to their team.  In this role you will be assisting pharmacies, customers and third-party administrators with prescription orders, prescription plan information and resolving issues.


Benefits and Features:

  • Fabulous insurance benefits plan
  • 401k with match
  • Vacation pay
  • Holiday pay
  • Annual cost of living increases
  • Performance based increases
  • Pay increases after industry certifications are obtained
  • Free parking
  • Fun environment with luncheons, off-site outings and holiday parties


What You Will Be Doing?

  • Assisting Pharmacist in filling new and refill prescriptions
  • Completing necessary documentation


Background Profile:

  • 1+ years’ experience working in a call center
  • Experience working with insurance benefits is highly preferred
  • Pharmacy knowledge is a plus
  • High school diploma or GED
  • Must have exceptional verbal and written communication skills
  • Able to take direction well and work with others
  • Ability to multi-task
  • Excellent follow through skills
  • Strong attendance history
  • Must be able to pass background check

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